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Home Scuola Fiocchi, Morris – The Business Way

Mp3

In questa pagina puoi trovare i file audio delle attività di Listening presenti nel volume.

Accanto a ogni brano sono indicate la sezione e l’attività cui la traccia fa riferimento.

Come ascoltare e scaricare i file audio

File 1 – Fields of business
File 2 – The business world
File 3 – The world of marketing
File 4 – Enquiring
File 5 – Ordering
File 6 – Forwarding goods
File 7 – Making payments

File 1 – Fields of business

Track		Section	Activity
1	track 1	3 Telephone conversations	1
2	track 2	3 Telephone conversations	5
3	track 3	3 Routine conversations	1
4	track 4	3 Routine conversations	2
5	track 5	3 Presentations	1

File 2 – The business world

Track		Section	Activity
6	track 6	2 Talking about companies	1
7	track 7	2 Talking about companies	3
8	track 8	2 Talking about companies	4
9	track 9	2 Talking about companies	5
10	track 10	3 Job interviews	1
11	track 11	3 Job interviews	3
12	track 12	3 Job interviews	5

File 3 – The world of marketing

Track		Section	Activity
13	track 13	2 Consumer panels	1
14	track 14	3 Direct contact over the telephone	1
15	track 15	3 Radio commercials	1
16	track 16	3 Presentation of a new product during a meeting	1

File 4 – Enquiring

Track		Section	Activity
17	track 17	2 Telephone enquiries	1
18	track 18	2 Telephone enquiries	2
19	track 19	3 Replying to enquiries	1
20	track 20	3 Replying to enquiries	2
21	track 21	3 Replying to enquiries	3

File 5 – Ordering

Track		Section	Activity
22	track 22	2 Ordering on the phone	1
23	track 23	2 Ordering on the phone	3
24	track 24	2 Ordering on the phone	4
25	track 25	3 Modifying or cancelling orders on the phone	1
26	track 26	3 Modifying or cancelling orders on the phone	4

File 6 – Forwarding goods

Track		Section	Activity
27	track 27	2 Notifying despatch on the phone	1
28	track 28	3 Complaints and adjustements on the phone	1
29	track 29	3 Complaints and adjustements on the phone	2
30	track 30	3 Complaints and adjustements on the phone	3
31	track 31	3 Complaints and adjustements on the phone	4

File 7 – Making payments

Track		Section	Activity
32	track 32	2 Talking about late payment	1
33	track 33	2 Talking about late payment	3
34	track 34	3 Requesting a credit extension on the phone	1
35	track 35	3 Requesting a credit extension on the phone	2