M.T. Ciaffaroni, Sailing Across - Zanichelli editore

MODULE B - Lexicon
Oral Communication
 

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Accurate: Accurato, esatto, preciso.
Exactly correct.

(To) Achieve: Compiere, portare a termine. Conseguire, ottenere.
To succeed in doing or reaching; to get as the result of action or effort; gain.

Achievement: Risultato, conquista, conseguimento, rendimento.
Something successfully finished or gained.

(To) Adjust: Adattare, mettere a punto.
To change slightly, especially to make right or make suitable for a particular purpose or situation.

(To) Agree: Concordare, accettare.
To have or share the same opinion, feeling or purpose; to say yes to an idea, opinion or suggestion; to be in accordance with.

Articulation: Articolazione, pronuncia, dizione chiara.
The production of speech and sounds; the expression of thoughts and feelings in words.

Artifacts: Artefatti.
They are often used to communicate information about oneself. Artifacts are objects, often clothes, jewelry, pictures which express one's interests, hobbies, status, or lifestyle.

(To) Assume: Presumere, supporre.
To believe that something is true without actually having proof that it is; suppose. To pretend to have.

Authenticity: Autenticità.
It means being genuine, real and congruent. In other words, your feelings, thoughts, words and actions match each other. Authentic communication has integrity. It is whole and complete and usually includes an honest expression of feelings.

Available: Disponibile.
Able to be had, obtained, used, seen, etc.

Avoidance: L'evitare, lo sfuggire.
The act of keeping away from or keeping out of the way; preventing something from happening or stopping from doing.

Balance: Equilibrio, stabilità.
A state in which all weights and forces are evenly spread so as to produce a condition of steadiness, equilibrium; a state in which opposite or conflicting influences are evenly matched or are given an equal importance; steadiness, equilibrium of the mind or feeling.

(To) Be busy: Essere occupato. Linea, telefono occupato.
Of telephone, especially in American English, in use, engaged.

(To) Be cut off: Interrompere.
To be disconnected when having a telephone conversation. To have the phone disconnected.

(To) Be efficient: Essere efficiente.
To work well, quickly and without waste.

(To) Be engaged: Essere occupato. Linea, telefono occupato.
British English, of a telephone line, be in use.

(To) Be on the telephone: Avere un abbonamento telefonico. Essere al telefono.
To have got a telephone; call someone by telephone, be engaged in a telephone conversation.

(To) Be polite: Essere cortese.
To have or show good manners, sensitivity to other people's feelings, and /or correct social behaviour.

(To) Blame: Incolpare.
To consider someone or something responsible for something bad; to find fault with.

Body language: Linguaggio gestuale.
Body language, or kinesics is one of the most powerful ways that humans can communicate non-verbally. Body language is very important when in an interview. There are various different types of body movement one can do to come across as being too strong or too weak.

Breakdown: Guasto, interruzione, scomposizione, analisi stratificata.
A sudden failure in operation or effectiveness; a division by types or into smaller groups for the purpose of explanation.

(To) Call back: Richiamare.
To return a telephone call; to call later when the person you want to speak to is not available.

Caller: Chi fa una telefonata.
A person making a telephone call, especially as addressed by the operator.

(To) Chat: Chiacchierare.
To talk in a friendly informal manner.

Chronemics: Cronemica.
It refers to the way time is used and perceived. Time perceptions include punctuality, willingness to wait, and interactions. The way time is used can provide information about people as individuals.

Claim: Richiesta, rivendicazione, affermazione.
A demand or request for something which one has a right to have; a statement that something is true or real, especially one that people may disagree with.

Clearing session: Chiarimento.
Occasion when people can express whatever is on their mind and get things off their chest, that is, bring a worry out into the open by talking about it.

Closeness: Vicinanza, prossimità, intimità.
Being near in relationship and friendship, or degree of connection.

(To) Coach: Allenare, istruire, preparare.
To train or teach especially not in a place of formal education; give instruction or advice to a person or a group of people.

Communication: Comunicazione.
The basis of communication is the interaction between people. Verbal communication is one way for people to communicate face-to-face. Some of the key components of verbal communication are sound, words, speaking, and language. Verbal communication is an essential part of business.

Competitive edge: Competitività.
Ability of competing successfully.

Confidently: Fiduciosamente, con fiducia.
In a way that shows confidence, that is, a strong belief in the ability of a person, plan, etc. to do what is needed effectively and successfully.

Confirm: Rafforzare, confermare, ratificare.
To give support or certainty to a fact, belief statement, etc., for example by providing more proof or by stating that something is true or correct. To give formal approval to a person, agreement, position.

Consistent: Coerente, compatibile.
Said of a person, behaviour, beliefs, etc. continually keeping in the same principles or course of action; having a regular pattern; in agreement or accordance.

Cue card: Scheda.
Cards containing words or phrases that provide signals for something to be said when delivering a presentation.

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